Privacy Policy

Introduction

Welcome to the Privacy Policy of Acoustic Dimensions Recording Studio ("we," "us," or "our"). This policy outlines how we collect, use, protect, and share your personal information when you visit our website, use our services, or interact with us in any way. We are committed to protecting your privacy and ensuring the security of your information. Located in the heart of Nashville, Tennessee, at 1200 Demonbreun Street, our studio values the trust you place in us and handles your data with the utmost care.

This Privacy Policy is effective as of January 1, 2025. It applies to all information collected by Acoustic Dimensions Recording Studio, both online and offline. By using our website or services, you consent to the practices described in this policy. If you do not agree with any aspect of this policy, please do not use our website or services. We periodically review and update this Privacy Policy to reflect changes in our practices or legal requirements. We encourage you to review this policy regularly for any updates.

Our contact information is as follows: Acoustic Dimensions Recording Studio, 1200 Demonbreun Street, Nashville, TN 37203. You can reach us by phone at (615) 555-7321 or by email at [email protected]. Our Data Protection Officer is Elias Vance, who can be reached at the same email address for any privacy-related inquiries or concerns.

Information We Collect

We collect several types of information from and about users of our services, including:

• Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, postal address, and billing information. We collect this information when you book a recording session, sign up for our newsletter, fill out a contact form, or make a purchase.
• Payment Information: When you make a payment for our services, we collect your credit card information or other payment details. This information is securely processed by our payment gateway provider and is not stored on our servers.
• Technical Information: We automatically collect certain technical information when you visit our website, such as your IP address, browser type, operating system, device information, and browsing behavior. This information is used to improve our website and services, personalize your experience, and analyze trends.
• Audio and Visual Recordings: When you use our recording studio services, we collect audio and visual recordings of your sessions. This information is used to provide our services and may be used for promotional purposes with your consent.
• Communications: We collect and store communications you send to us, such as emails, phone calls, and chat messages. This information is used to respond to your inquiries, provide customer support, and improve our services.
• Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your browsing behavior on our website. This information is used to personalize your experience, analyze trends, and track the effectiveness of our marketing campaigns. You can control the use of cookies through your browser settings.

How We Use Your Information

We use your information for a variety of purposes, including:

• Providing Services: We use your information to provide our recording, mixing, mastering, and production services. This includes scheduling sessions, processing payments, and delivering recordings.
• Customer Support: We use your information to respond to your inquiries, provide customer support, and resolve issues.
• Marketing Communications: With your consent, we may send you marketing communications about our services, promotions, and events. You can opt out of receiving these communications at any time.
• Improving Our Services: We use your information to improve our website, services, and customer experience. This includes analyzing trends, conducting research, and testing new features.
• Legal Compliance: We may use your information to comply with applicable laws, regulations, and legal processes.
• Security: We use your information to protect our website and services from fraud, abuse, and other security threats.

Sharing Your Information

We may share your information with the following third parties:

• Service Providers: We share your information with third-party service providers who help us provide our services, such as payment processors, hosting providers, and marketing automation platforms. These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
• Business Partners: We may share your information with business partners who offer products or services that may be of interest to you. We will only share your information with your consent.
• Legal Authorities: We may disclose your information to legal authorities if required by law or legal process.
• Affiliates: We may share your information with our affiliates for internal business purposes.
• Other Users: We may share your audio and visual recordings with other users with your consent, for example, in a compilation album or promotional video.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

Your Rights

You have the following rights regarding your personal information:

• Access: You have the right to access the personal information we hold about you.
• Correction: You have the right to correct any inaccurate or incomplete personal information we hold about you.
• Deletion: You have the right to request that we delete your personal information.
• Restriction: You have the right to restrict the processing of your personal information.
• Objection: You have the right to object to the processing of your personal information.
• Portability: You have the right to receive your personal information in a portable format.
• Withdraw Consent: If you have provided consent for us to process your personal information, you have the right to withdraw your consent at any time.

To exercise these rights, please contact our Data Protection Officer at [email protected]. We will respond to your request within a reasonable timeframe.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

• Encryption: We use encryption to protect your personal information during transmission and storage.
• Firewalls: We use firewalls to protect our network from unauthorized access.
• Access Controls: We restrict access to your personal information to authorized personnel only.
• Security Audits: We conduct regular security audits to identify and address vulnerabilities.
• Employee Training: We train our employees on data security best practices.

However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your personal information. If you have reason to believe that your personal information has been compromised, please contact us immediately.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically, we retain:

• Personal Information: For as long as you have an account with us or as needed to provide our services.
• Payment Information: For as long as required by law or as needed to resolve disputes.
• Technical Information: For up to one year.
• Audio and Visual Recordings: For as long as agreed upon in our service agreement.
• Communications: For as long as needed to respond to your inquiries and provide customer support.

When we no longer need your personal information, we will securely delete or anonymize it.

Changes to this Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on our website and update the effective date at the top of this policy. We encourage you to review this policy regularly for any updates. Your continued use of our website or services after the effective date of any changes constitutes your acceptance of the revised policy.

Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us:

Acoustic Dimensions Recording Studio
1200 Demonbreun Street
Nashville, TN 37203
Phone: (615) 555-7321
Email: [email protected]

Our Data Protection Officer is Elias Vance, who can be reached at the same email address.